Use the Windows key + I hotkey to open Settings.

Windows provides an in-built method to troubleshoot a store application or preinstalled application if it stops working or malfunctions, also known as the Windows Store Apps troubleshooter.Īs Microsoft Photos is a store application and a preinstalled one, you can run the Windows Store Apps troubleshooter to check and fix it. The MS Photos must be running for its process to show in Task Manager.

In Task Manager, right-click the Microsoft Photos process.

Press Alt + Ctrl + Del hotkey and select Task Manager.

However, you can fully close an application from Task Manager and restart it to see if it fixes your issue. Even if you normally close an application, it may still have some of its background processes or related services running.

If a normal application restart doesn’t fix the issue, you can try fully closing the application. Before you begin, make sure to restart your computer and reopen MS Photos to see if it works.

There are several methods you can use to fix your Microsoft Photos malfunctioning, depending on the cause of the issue. How to Fix Microsoft Photos Not Working?.

Microsoft photos